Healthwatch Hospital Waiting Times Survey

Healthwatch Hampshire, in partnership with local Healthwatch in Portsmouth, Southampton, Isle of Wight and the local NHS, have launched a survey asking the public to share their experiences and views of waiting for hospital treatments.

The COVID-19 pandemic has resulted in many people having their planned hospital treatments delayed. Healthwatch want to find out how this is affecting people locally and whether they would consider treatment at an alternative hospital in Winchester if it was available. Primary carers for those who have waited are also welcomed to fill out the survey.

It is vital that NHS decision makers hear people’s experiences and views of waiting for planned hospital treatment. Information will not be published or shared that identifies anyone, but the information gathered will be used to help the NHS understand how it can support people who are waiting for treatment and to inform work being undertaken to reduce waiting times.

Who is this questionnaire for?

  • People who are currently waiting for planned hospital treatment
  • People who have had planned hospital treatment since April 2021 (i.e., not emergency treatment).
  • Carers for someone who is waiting for, or has had planned hospital treatment since April 2021

The questionnaire will take 10-15 minutes to complete and is running until 30th June 2022. You can find it here:

If you’d like a paper copy of this survey posted to you, or would like other support to complete the survey, please get in touch with Healthwatch on 01962 440262 or email

Rapid Assessment of Identified Risks of Modern Slavery for those Fleeing the Ukraine Crisis

Please find attached a recently newly published report by Hope for Justice regarding identified risks of modern slavery for those fleeing Ukraine and how to mitigate in the short and longer term.  

One of the points highlighted in the report is the importance of training of all frontline agencies and communities in spotting the signs of modern slavery and human trafficking so please do advertise the Modern Slavery e-learning unit, other Partnership resources and awareness raising sessions on offer.

Further resources can be found here: (Eastern European Resource Centre).

PDF icon Ukraine Rapid Assessment of Identified Risks and Mitigation Hope for Justice

Helping to safeguard Ukrainian refugees

With Ukrainian refugees slowly starting to arrive in the country,  a safeguarding information poster has been translated into the Ukrainian language. Thanks are given to the Norfolk SAB for the original poster design.

The poster reads: ‘If you do not feel safe or your host does not make you feel safe, or you are in danger please call 0300 555 1386. If it is an emergency and you need help now please call 999.’

Please share the poster with your network. Thank you.

HSAB Publication of Safeguarding Adult Reviews

The Hampshire Safeguarding Adults Board has today published two independent Safeguarding Adults Reviews (SARs):

  • SAR Report for Sam – This report covers the circumstances surrounding the death in 2018 of Sam who was 22 years old.  The introductory statement, family statement, SAR Report and Learning Summary can be found on the HSAB website here:

Sam (March 2022) | Hampshire Safeguarding Adults Board (

  • SAR – Self Neglect Thematic Review – This report covered the circumstances surrounding six individual cases of Self Neglect which resulted in the deaths of those involved.  The introductory statement, SAR Report and Learning Summary can be found on the HSAB website here:

Self-Neglect Thematic Review (March 2022) | Hampshire Safeguarding Adults Board (

HSAB See it Stop it App update

We are very pleased to let you know that the updated HSAB App – ‘See it Stop it’ has been updated across both Android and Apple IOS platforms.  The refresh work has been led and coordinated via the HSAB Stakeholder subgroup.  The App now reflects a number of updates relating to recognising types of abuse, responding to concerns as well as how to report them, improved accessibility and presentation. Please do share this update information within your organisations/services as appropriate.

Updates should be picked up automatically by mobile devices dependant on settings, or alternatively you can visit the relevant ‘store’ and update manually.  The App can be downloaded from the bottom of the HSAB home webpage.

Carers and safeguarding: a briefing for people who work with carers

Please see the link below to a briefing from the LGA which provides an update on the ADASS Advice note ‘Carers and Safeguarding Adults’ produced in 2011 for frontline workers. The briefing brings the advice note in line with the Care Act 2014.

Carers and safeguarding: a briefing for people who work with carers | Local Government Association

It is intended to be used as a practical tool and does not seek to amend or replace existing statutory guidance that may be in place. The briefing will support the improvement in practice regarding safeguarding adults as well as safeguarding their carers.

In light of the challenges faced for carers during the pandemic, this briefing is very timely and it is encouraged to be shared with organisations/teams as appropriate.  The case studies included within the document form an excellent opportunity for appropriate professional discussion at team meetings, 1:1s and/or professional supervision.

Publication of Pamela Ratsey Safeguarding Adults Review

The Portsmouth Safeguarding Adults Board has published a Safeguarding Adults Review of the case of Pamela Ratsey today.

The review report and a summary for professionals is available on the PSAB website here.


A statement from David Goosey, Chair of Portsmouth Safeguarding Adults Board:

“This review was commissioned following the tragic death of Pamela Ratsey after neglect at a residential care home in Portsmouth.

 “It concludes that health and care services did not work together as effectively as they should have done to address Pamela’s increasingly complex care needs and keep her safe from neglect.

 “The agencies involved have since reviewed their services and many improvements have already been made. An action plan is being organised to ensure key lessons are learned with the aim of preventing similar tragedies in future.

 “On behalf of the Portsmouth Safeguarding Adults Board, I would like to thank the family of Pamela for their active contributions to the review process and offer them the Board’s deepest sympathy.”


Please share the information about the review with your colleagues and encourage staff to read the summary and consider how they can incorporate the learning into their future practice.